FINAL REPORT by Vincent Amanor-Boadu and Larry Martin
Total Quality Management (TQM) has come under increasing criticism over the past decade or so because it is argued that it has failed in providing sustained competitive advantage.
The overall objective of this paper is to provide a background for conversation on quality management research and the operational management tools that would facilitate the effective implementation of new quality management processes in the changing agri-food environment.
Specifically, the paper seeks to address the following:
- Provide an overview of original quality management principles.
- Assess the gaps between the principles espoused by the original thinkers on quality management and the practice of quality management.
- Initiate conversations among Agri-Food Researchers on the processes that would enhance a better understanding and management of quality in a changing agri-food marketplace.